Your Inquiries Answered
When will my order be delivered?
All orders are dispatched on Monday’s using a 3-5 day courier delivery service. Cut off time for orders to be dispatched on the following Monday is Sunday 12:00pm GMT.
When will there be more stock for sale?
Common Sanity aims to keep your shelves stocked with sauce, as ours is made using chillies grown in the U.K there will be gaps in production, but if there is ever anything displayed as out of stock rest assured it will come back and socials will be updated so just keep your eyes peeled!
What is the shelf life of your sauces?
The sauces are well preserved through fermentation, a healthy amount of salt keeps the bad bacteria at bay, let’s the good ones thrive and over time lowers the Ph of the peppers, preserving them to enjoy when the season is over. Unopened they will be good for a year, once opened store in the fridge and they will keep for 6 months (but probably won’t last that long...)
We heard you donate to mental health charities, who?
Common Sanity aims to make charitable donations once a year based on sales to organisations that make a positive impact on people’s well-being. Organisations we have donated to or supported include; The Centre For Better Health, Headway East London, GROW
Can I buy single sauces again?
For now only multipacks are available, this is to make postage more economical for our customers. Single bottles are for sale at stockists across London, if you’d like to see Common Sanity in a shop near you get in touch!